Return & Refund Policy
Thank you for shopping with OrderKaro.online. We strive to deliver quality products quickly and efficiently.
Order Accuracy
Please ensure your order details (product, quantity, and delivery address) are correct before placing the order through WhatsApp.
Return Policy
Due to the nature of our fast delivery and perishable items, we generally do not accept returns.
Refunds
If your order is incorrect, damaged, or not delivered within the promised 30-minute window, please contact us within 1 hour of delivery to discuss a refund or replacement.
How to Request a Refund
- Contact us via WhatsApp or email with your order details and issue.
- Provide photos if applicable (e.g., damaged items).
- Our team will review your request and respond promptly.
Exceptions
No refunds will be issued for:
- Change of mind after order confirmation.
- Incorrect delivery address provided by the customer.
- Delay caused by circumstances beyond our control.
Contact Us
For any return or refund inquiries, reach us at support@orderkaro.online.